Shipping policy
Shipping Policy
At Ridge Collective, we're committed to delivering your order as quickly and safely as possible.
Processing Time
All orders are processed within 1–3 business days before shipment.
Estimated Delivery Times
- United States: 7–15 business days
- Canada: 7–15 business days
- United Kingdom: 6–12 business days
- Australia: 7–15 business days
- Europe: 7–15 business days
- Other International Destinations: 10–20 business days
Please note that delivery times are estimates and may vary due to customs, weather, holidays, or carrier delays.
Order Tracking
Once your order has been shipped, you'll receive a confirmation email with a tracking number so you can follow your package.
Shipping Costs
Shipping fees are calculated at checkout. Free shipping may be offered on selected products or promotional campaigns.
Lost or Delayed Packages
If your order is significantly delayed or appears to be lost, please contact us. We'll work with the shipping carrier to resolve the issue as quickly as possible.
Incorrect Shipping Information
Customers are responsible for providing the correct shipping address. We cannot guarantee replacements or refunds for orders shipped to an incorrect address provided at checkout.
Need Help?
If you have any questions about your order, feel free to contact our support team. We're always happy to help.
Ridge Collective
Built for Strength. Designed for Wellness.